Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using FloraAI.tech services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our AI-powered lead generation and advertising platform.

2. Description of Service

FloraAI.tech provides an AI-powered lead generation and advertising platform that helps businesses:

  • Generate qualified leads through multiple advertising channels
  • Optimize advertising campaigns using artificial intelligence
  • Integrate with existing CRM and marketing systems
  • Analyze and improve lead conversion rates

3. User Accounts and Registration

To access certain features of our service, you may be required to provide accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring all information provided is accurate and up-to-date

4. Pricing and Payment Terms

Our pricing is based on a performance model where you pay per qualified replied lead:

  • Standard Channels: $30-50 per replied lead
  • Premium Channels: $60-80 per replied lead
  • Enterprise: $80-100 per replied lead

Payment terms include:

  • No setup fees or monthly minimums
  • Billing occurs monthly for leads generated in the previous month
  • Payment is due within 30 days of invoice date
  • Late payments may incur additional fees

5. Service Level Commitments

We strive to provide reliable service with the following commitments:

  • 99.9% uptime for our platform (excluding scheduled maintenance)
  • Lead quality guarantee - only pay for leads that respond within 30 days
  • 24-hour response time for support inquiries
  • Regular platform updates and feature improvements

6. User Responsibilities

As a user of our service, you agree to:

  • Comply with all applicable laws and regulations
  • Provide accurate campaign information and targeting criteria
  • Respond to leads in a timely and professional manner
  • Not use the service for illegal, harmful, or unethical purposes
  • Respect intellectual property rights
  • Maintain appropriate data security practices

7. Prohibited Uses

You may not use our service for:

  • Illegal activities or violation of any laws
  • Spam, unsolicited communications, or harassment
  • Fraudulent or deceptive practices
  • Violating third-party rights or privacy
  • Distributing malware or harmful content
  • Attempting to gain unauthorized access to our systems

8. Intellectual Property

All content, features, and functionality of our service are owned by FloraAI.tech and are protected by copyright, trademark, and other intellectual property laws. You may not:

  • Copy, modify, or distribute our proprietary content
  • Reverse engineer our algorithms or software
  • Use our trademarks without written permission
  • Create derivative works based on our service

9. Data and Privacy

We are committed to protecting your data and privacy:

  • We collect and use data as described in our Privacy Policy
  • You retain ownership of your business data and leads
  • We implement industry-standard security measures
  • Data may be processed in various jurisdictions
  • You can request data deletion upon account termination

10. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim
  • We are not liable for indirect, incidental, or consequential damages
  • We do not guarantee specific results or lead conversion rates
  • You use our service at your own risk

11. Termination

Either party may terminate this agreement:

  • With 30 days written notice for convenience
  • Immediately for material breach of terms
  • Upon insolvency or bankruptcy

Upon termination:

  • Your access to the service will be suspended
  • Outstanding payments remain due
  • Data retention follows our Privacy Policy

12. Dispute Resolution

Any disputes arising from these terms shall be resolved through:

  • Good faith negotiation as the first step
  • Binding arbitration if negotiation fails
  • Arbitration conducted under American Arbitration Association rules
  • Venue in New Mexico, United States

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective:

  • Upon posting the updated terms on our website
  • With 30 days notice for material changes
  • Continued use constitutes acceptance of new terms

14. Contact Information

For questions about these Terms of Service, please contact us at:

FloraAI.tech
7410 N Butler Dr
Hobbs, NM 88242-0000
Email: [email protected]
Phone: +1 8605303099