Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name, email address, phone number
  • Company information and job title
  • Billing and payment information
  • Communications with our support team

Usage Information

  • Log data and analytics
  • Device and browser information
  • IP address and location data
  • Campaign performance data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Develop new features and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.

Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

Business Transfers

Information may be transferred in connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

5. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

  • Account information: Until account deletion plus 30 days
  • Campaign data: 3 years for analytics and optimization
  • Support communications: 2 years
  • Financial records: 7 years for tax and legal compliance

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Restriction: Request restriction of processing
  • Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. Types of cookies we use:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Marketing cookies for targeted advertising
  • Preference cookies to remember your settings

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

FloraAI.tech
7410 N Butler Dr
Hobbs, NM 88242-0000
Email: [email protected]
Phone: +1 8605303099